Legal

Privacy Policy

Effective Date: March 17, 2023

Protein Strategy Group (“PSG,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, store, and disclose your personal information when you visit our website, use our services, or engage with us through other means, such as email or social media. By using our website or services, you agree to the terms and conditions described in this Policy.

Information We Collect
We collect various types of information, including:

1.1 Personal Information:
This is information that can be used to identify, locate, or contact an individual. Personal information may include, but is not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Company or organization name

1.2 Non-Personal Information:
This is information that does not identify an individual directly, but may be used to understand user behavior or improve our services. Non-personal information may include:

• IP addresses
• Device and browser information
• Referring website
• Pages visited on our website
• Date and time of website access

How We Use Your Information
We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries or requests
• Send newsletters and other promotional materials, with your consent
• Analyze user behavior and improve our website and services
• Comply with legal obligations and protect our rights and interests

Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• With your consent
• With service providers who perform functions on our behalf, such as email delivery or customer support
• To comply with legal obligations, protect our rights, or to prevent, investigate, or respond to fraud, security incidents, or other illegal activities

Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites and Services
Our website may contain links to third-party websites or services. This Policy does not apply to those websites or services, and we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and delete it from our records.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with the new effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the revised policy.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello (at) proteinstrategygroup (dot) com

Phone: 402-808-BEEF(2333)

Terms of Service

Effective Date: March 17, 2023

These Terms of Service (“Terms”) govern your access to and use of the website, services, and content provided by Protein Strategy Group (“PSG,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

Eligibility
By using our website or services, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and have not been previously suspended or removed from our website or services.

License to Use Our Website and Services
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our website and services for your personal or internal business purposes.

Intellectual Property Rights
All content, trademarks, logos, and other intellectual property on our website and services are the property of PSG or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content or materials without our prior written consent.

User Conduct
You agree not to:

• Use our website or services for any illegal or unauthorized purpose
• Access, tamper with, or use non-public areas of our website or services
• Interfere with or disrupt the normal functioning of our website or services
• Introduce any viruses, worms, or other harmful material to our website or services
• Attempt to reverse engineer, decompile, or disassemble any software used in our website or services

User-Generated Content
If you submit or post any content to our website or services, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, distribute, create derivative works from, and display such content for any purpose.

You represent and warrant that you have all necessary rights to submit or post such content and that it does not infringe or violate any intellectual property, privacy, or other rights of any third party.

Third-Party Websites and Services
Our website or services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms and conditions of such third parties. Your use of third-party websites or services is at your own risk and subject to the terms and conditions of those third parties.

Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website or services will be uninterrupted, secure, error-free, or free from harmful components.

Limitation of Liability
To the maximum extent permitted by law, PSG and its affiliates, officers, directors, employees, agents, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.

Indemnification
You agree to defend, indemnify, and hold PSG, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms of service or your use of the PSG website, including, but not limited to, any use of the PSG website’s content, services, and products other than as expressly authorized in these terms of service.

Governing Law and Jurisdiction
These terms of service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Nebraska, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or relating to these terms of service or the PSG website shall be instituted exclusively in the federal or state courts located in Lincoln, Nebraska, and you waive any objection to the jurisdiction and venue of such courts.

Waiver and Severability
The failure of PSG to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. If any provision of these terms of service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the terms of service will continue in full force and effect.

Entire Agreement
These terms of service and the PSG privacy policy constitute the entire agreement between you and PSG regarding the use of the PSG website, superseding any prior agreements between you and PSG relating to the PSG website.

If you have any questions about these terms of service, please contact PSG at hello (at) proteinstrategygroup (dot) com

Last updated on June 3, 2022

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, please submit a problem report.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If Printful’s facility isn’t used as the return address, you would become liable for any returned shipments you receive.

Wrong Address – If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

If you haven’t registered an account on printful.com and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).

Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Returned by Customer – It is best to advise your end customers to contact you before returning any products. Except for Customers residing in Brazil, we do not refund orders for buyer’s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion. If you choose to accept returns or offer size exchanges to your end customers, you would need to place a new order at your expense for a face mask or a product in another size. Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.